To change the sender's name or email in Smilebox, you will need to update your account settings within the program. Look for the "Account" or "Settings" section, where you should find an option to change the sender's information.
I have Smilebox slideshows from 6 years ago that will not play. States the video is unavailable. Is there a way to access these?
R
Answer by
Robert Polubinski
You will need to open that content in the Smilebox application. Luckily, the software has been updated and is available for free if you have an account on their website. Account creation is also free which means you can create one to download the software.
How do I get my creations and my designs to come up on my second computer?
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Answer by
Pete Clapp
Just use the Export function, install the application on the second computer and import them back. If the program supports online backup, you can use your account to synchronize items between computers.
To create an invitation without photo, simply open the application and then choose a template that doesn't have any photos. Additionally, select 0 photos in the Layout selection menu and modify the text to your needs and that's it. Almost every template allows you to remove the photos in order to leave only the text. After the changes are finished, use the third step to share or send the created content.
I will be very busy next year and may not have time to use Smilebox. If I cancel my annual subscription, will my creations be saved in your server? Will I still have access to my creations even if I am no longer a member? How long will my creations be saved on your server?
S
Answer by
Sean Hill
If you cancel your membership, the content will be deleted. If you want to keep your files, then the membership needs to be active and paid. According to the official information presented on their website, free users don't have the possibility to keep their content on the cloud storage.
To change the sender's name or email in Smilebox, you will need to update your account settings within the program. Look for the "Account" or "Settings" section, where you should find an option to change the sender's information.
Do I check the comment box or leave it blank if I want comments?
If you want comments on your creation using the program Smilebox for Windows, you should check the comment box.
I have Smilebox slideshows from 6 years ago that will not play. States the video is unavailable. Is there a way to access these?
You will need to open that content in the Smilebox application. Luckily, the software has been updated and is available for free if you have an account on their website. Account creation is also free which means you can create one to download the software.
If you need additional support, then you can browse to the following support page where everything is explained about Smilebox: https://smilebox.zendesk.com/hc/en-us/articles/204931880-Is-Smilebox-really-free-
How do I get my creations and my designs to come up on my second computer?
Just use the Export function, install the application on the second computer and import them back. If the program supports online backup, you can use your account to synchronize items between computers.
To create an invitation without photo, simply open the application and then choose a template that doesn't have any photos. Additionally, select 0 photos in the Layout selection menu and modify the text to your needs and that's it. Almost every template allows you to remove the photos in order to leave only the text. After the changes are finished, use the third step to share or send the created content.
I will be very busy next year and may not have time to use Smilebox. If I cancel my annual subscription, will my creations be saved in your server? Will I still have access to my creations even if I am no longer a member? How long will my creations be saved on your server?
If you cancel your membership, the content will be deleted. If you want to keep your files, then the membership needs to be active and paid. According to the official information presented on their website, free users don't have the possibility to keep their content on the cloud storage.